how ecommerce site search can help or hurt your business

Posted by Peter Curran

Getting Site Search Right Matters. Here’s Why.

E-commerce site search plays a key role in converting e-commerce visitors into revenue generators. The ease and accuracy with which a site visitor can find what they search for is a critical factor in whether they convert to a sale or abandon their purchase mission. A frictionless retail experience is what customers are after, and nearly half of U.S. and European consumers surveyed say they would abandon a brand because of a poor customer experience. Knowing that getting these customers back is often unfruitful, e-commerce leaders are paying close attention to solving all of the issues around CX.

Don’t let failed site search impact your bottom line.

Fill out the form to download our Ebook Hunting for Relevancy: How e-commerce site search can help or hurt your business and discover the importance of tuning site search to drive top and bottom line results.

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